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IMS
Global: The one thing we hear from other schools developing
online programs is the importance of consistency, making sure all
online courses offer a similar look and feel.
FW:
That's true. It's important for students to know where things are
located so they don't have to be re-oriented every time they take a new
course. The other thing we want is for the faculty member to be the
content expert and not have to be a computer wizard in order to teach
online. We don't want them to have to spend a great deal of time
learning about course design, learning about distance education. The
ideal is to offer a team approach where the faculty member who is the
content expert meets with a team of people so they don't have to spend
a great deal of their time. Community college faculty, as you know,
teach a lot. They teach traditionally about 15 hours a week and it's
not practical anymore for someone to take a great deal of their time
out to learn the system from the ground up. I think we're beyond that.
IMS
Global: What kind of a learning management system do you use
at Ocean?
FW:
We use WebCT, and Datatel is our administrative system. We contract
with SunGard Higher Education to manage our information technology, and
they have full-time people on our campus. So they manage everything
from the telephone and administrative system to providing user support.
IMS
Global: You alluded to the fact that your nursing students
taking online courses tend to have different needs than your
traditional students. Are there other ways that they differ in their
wants and needs?
FW:
I think what you find with students taking online courses is that they
tend to fall within three groups. There are those who want to
supplement what they're already taking so they will take a mixture of
both traditional and online courses. You find others who just want to
take online courses, but I don't think that's the biggest group of
students right now. And the third group are those who simply can't fit
a traditional schedule of courses into their busy lives. It comes down
to a matter of convenience, because they couldn't have continued their
education otherwise.
IMS
Global: Has offering distance learning increased your reach?
Are you enrolling students from outside your traditional marketing
area?
FW:
I don't think that it has extended our reach significantly. Rather, I
think it is allowing us to better serve our local population. We offer
courses on the main campus in Tom's River. We also offer courses, such
as our nursing program, at our Southern Educational Center. We also
offer courses in the afternoon and evening at various high schools
throughout the county. We have some 3,000 students who are taking
courses in that way. For a lot of these students, it's not convenient
to drive 30 minutes in New Jersey traffic. It's just easier to take an
online course, it offers you flexibility. We will be graduating our
first One-Day-Per-Week nursing class in December 2006.
IMS
Global: You mentioned that a large segment of your county
population is made up of retirees and those of the boomer generation.
Is that a potential untapped market for your college?